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To our valued customers:

The impact of the Coronavirus has been felt by many, including our vendors, warehouses and manufacturing partners around the world. Unfortunately, this will cause pre-orders and in-stocks to be delayed. Please understand that we are staying in constant contact with our partners to determine the timeline of any potential delays and will actively communicate this important information to you as soon as possible. Thank you for your patience and your support during this troubling time!

Email: info@cooledtured.com
SMS: ‪(818) 394-0023‬
Call: ‪(818) 394-0023‬

- Most Pre-Orders will be delayed by 1-2 months. If your pre-order is delayed, you can check the status on cooledtured.

- Orders containing multiple products may be shipped out in separate packages.

- Orders shipping outside of the U.S. may be subject to additional fees such as import / customs fees. These fees are applied per package, and are not included in the cost of the order. The customer is responsible for any import / customs fees incurred.

- Returns are not accepted.

- For more details on our Shipping and Return policy check our FAQ.

cooledtured markets and sells products, including children's products, for purchase by adults 18 years and over. Products may contain sharp points, small parts, choking hazards, and other elements not suitable for children under 16 years old. If any product you are ordering is intended for a child please assume all of the following warnings may apply to that product: